Privacy Policy

1. Information We Collect

We may collect personal information you voluntarily provide, including but not limited to:

• Name, email address, phone number, and shipping/billing address
• Payment information (processed securely through our payment processors)
• Purchase history and preferences
• Account credentials if you create a profile

We also automatically collect certain technical information when you visit our website, such as IP address, browser type, device information, and usage data through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Improve our website, products, and services
• Send you order confirmations, shipping notifications, and account information
• Communicate about promotions, events, and news (only with your consent)
• Prevent fraud and enhance security
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share information with:

• Service providers necessary for order fulfillment (payment processors, shipping carriers)
• Organic certification agencies (non-personal data only)
• Legal authorities when required by law

Any third parties who receive your information are contractually obligated to protect it and use it only for the services they provide to us.

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Secure socket layer (SSL) technology for data transmission
• Encryption of sensitive data
• Regular security audits
• Limited access to personal information within our organization

While we strive to protect your information, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Disable cookies through your browser settings
• Request information about our data practices

To exercise these rights, please contact us at privacy@farmfreshdirect.com.

6. Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected this information, we will delete it immediately.

7. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated effective date.